Marketplace Notice
Clipkulture Market is a multi-vendor marketplace. This means products may be sold by independent sellers and artisans.
Return policies may vary depending on the seller and the type of product.
Digital Products
Due to the nature of digital goods, digital products are generally non-refundable once delivered.
These include:
- Wedding invitations
- Digital artwork
- Wedding web pages
- Downloadable templates
If there is an error or technical issue, please contact us and we will work with the seller to resolve it.
Physical Products
Returns may be accepted if:
- The product arrives damaged.
- The product is significantly different from the description.
- The wrong item was sent.
Requests must be made within 7 days of delivery.
Customers may be responsible for return shipping costs, depending on the situation.
Custom Products
Custom-made products such as:
- Tailored clothing
- Personalized wedding invitations
- Custom cultural items
are non-refundable once production has started.
Please ensure all submitted details are correct before confirming your order.
Refund Processing
If a refund is approved:
- Refunds are processed through the original payment method.
- Processing time may take 5–10 business days depending on your payment provider.